Shipping Policy

At Kayahh Jewels, we strive to ensure your jewellery reaches you safely, quickly, and beautifully packaged.
Please read our delivery guidelines below.


Delivery Within the UAE

  • Standard delivery time: 2–4 business days

  • Delivery charges: Free Delivery across UAE on all orders above Dhs. 100

  • Same-day or express delivery may be available in select areas (contact us to confirm)


Order Processing

  • Orders placed before 4 PM are usually processed the same day

  • Orders placed after 4 PM are processed the next working day

  • You will receive a confirmation message once your order is dispatched


Nationwide Delivery Coverage


We deliver to all Emirates within the UAE with no service restrictions or delivery delays.
Every location is treated equally with the same delivery promise.


Packaging & Handling


Every order is packed securely using protective materials to ensure it reaches you safely.
Premium Kayahh packaging is included with each order.


Delivery Issues


If your order is delayed, misplaced, or damaged during delivery, please contact us immediately with your order number.
We will coordinate with our delivery partner and assist you promptly.


Incorrect Address Policy


If incorrect details are provided at checkout, delivery may be delayed or fail.
Additional charges may apply if the order needs to be redelivered.


Contact for Delivery Support


For any questions related to your order or shipping, contact us on:
WhatsApp: +971 56 856 4376
Email: kayahhjewels@gmail.com