Shipping Policy

Kayahh Jewels offers free delivery across the UAE on all orders above Dhs. 100 .

Delivery Charges

• Dhs. 20 delivery fee on orders below Dhs. 100

• Free delivery on orders above Dhs. 100

Delivery Timeline

• Delivery time: 2–4 business days

• Same-day or express delivery may be available upon request (subject to availability)

We work with trusted delivery partners to ensure reliable and timely service.

Order Processing

• Orders placed before 4 PM are typically processed the same day

• Orders placed after 4 PM are processed the next working day

• Customers receive a WhatsApp or SMS update after dispatch

Packaging & Handling

All orders are packed securely using protective materials and delivered in premium Kayahh packaging.

Delivery Issues

If your package is delayed, damaged, or misplaced, contact us within 24 hours of delivery.
We will assist you and coordinate with the courier.

Incorrect Address

Customers are responsible for providing accurate delivery details.
Redelivery fees may apply if an incorrect address results in failed delivery.

Customer Support

WhatsApp: +971 56 856 4376
Email: kayahhjewels@gmail.com