Terms of Service

Welcome to Kayahh Jewels.
By using our website or placing an order, you agree to the following terms and conditions.
Please read them carefully to understand your rights and responsibilities.


1. Use of Our Website


You agree to use our website for lawful purposes only.
You must not:

  • Copy or misuse content or images

  • Attempt to disrupt or harm our website

  • Misrepresent yourself or your order

All content on this website is the property of Kayahh Jewels.


2. Product Information


We make every effort to display our jewellery accurately.
However, slight differences may occur due to:

  • Lighting

  • Screen resolution

  • Handmade finishing or variations

These minor differences do not qualify as defects.


3. Orders & Payments


By placing an order, you confirm that:

  • The information you provide is accurate

  • You are authorized to make the payment

  • You agree to our Return & Exchange Policy

Orders may be cancelled by us in rare cases such as incomplete information, suspicious activity, or unavailable stock.


4. Pricing & Availability


Prices are subject to change without prior notice.
We reserve the right to:

  • Update product pricing

  • Modify offers

  • Remove or add items to the catalog

The price you see at checkout is the final price.


5. Delivery

We deliver across the UAE.
Delivery timelines are estimates and may vary slightly based on courier handling.
Please ensure your address and contact number are accurate to avoid delays.


6. Exchanges

Exchanges are available only in the conditions stated in our Return & Exchange Policy.
We do not offer refunds.


7. Intellectual Property

All images, text, product descriptions, logos, packaging, and branding belong to Kayahh Jewels.
Unauthorized use or duplication is strictly prohibited.


8. Limitation of Liability

Kayahh Jewels is not responsible for:

  • Delays caused by courier companies

  • Improper handling of jewellery after delivery

  • Incorrect information provided by the customer

  • Misuse or neglect of the products

Our responsibility is limited to delivering the product in expected condition.


9. Policy Updates

We may update our policies or terms from time to time.
Continued use of our website implies acceptance of the updated terms.


10. Contact Us

If you have any questions regarding these terms:

WhatsApp: +971 56 856 4376
Email: kayahhjewels@gmail.com

We’re here to help.